ESI has provided personal support and their depth of knowledge of each supplier is great. They have gone above and beyond the ordinary reps in supporting technical needs for my design projects. When thinking about our past relationship, these are the words and phrases that come to mind: Honest, professional, perseverance, problem solver. The ability to get customers to see us that we were unable to penetrate. The voice of the customer. Completely customer focused. A seamless bridge between manufacturer and customer, always ensuring the supplier knew exactly what the customer needed.