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Emma Dowling

Co Founder at MyOctopus Ltd

Dublin, Ireland

Employee: MyOctopus Ltd , HP Machine Engineering, Inc.

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Summary

About Me

I am building a Hardware / Software Startup with my team in MyOctopus; we are building an open-source community.
I am studying Software Dev (Java, Databases, web applications, mobile, cloud, agile, nosql, OS) at GMIT (HDip Software Dev).

I reach out, connect, and work to understand the concerns and desires of our future users, and how best we at MyOctopus can build and design to meet these needs. Every home is unique, but some things don't change – home needs to be safe, warm and happy. Issues like data privacy, data transparency, and data security are as important as walls, doors and windows.

Experience

areas of proficiency

  • Current

    Co Founder

    MyOctopus Ltd

    August 2015 - present

    I do all kinds of things in MyOctopus;
    Twitter, emails, meet and chat, network, website, press, communications;
    but most of all, I am learning, learning, learning!
    Learning about the hardware, understanding more about the software,
    Reaching out, sharing and learning from the amazing interconnected hardware and startup communities
    Being part of MyOctopus, building this hardware / software startup is the most challenging, exciting and rewarding thing I have done in my life.
    I am looking forward to making connections, learning and sharing here on SupplyFX

  • Previous

    Incident Manager (Intern)

    HP Machine Engineering, Inc.

    September 2014 - April 2015

    The Incident Manager provides business support by managing the lifecycle of all system incidents and service requests. Duties include:
    1) monitor heads-up displays, email queues, ticketing systems, take incoming calls detect incident occurrence,
    2) identify the resources to whom the incident should be escalated, and engage support teams as required,
    3) facilitate communications with clients, team members, and suppliers to ensure the actions and changes that may affect them are known,
    4) apply technical knowledge to resolve incidents and restore service to normal operational condition
    5) conduct risk assessment of change requests.
    6) document commitments and action items, collect and report metrics through interaction with the incident/problem management system to create incident documentation that includes information about the results of the root cause analysis/work around, approvals (who/when), and corrective action plans.

    Software Includes: Access, Excel, HP Service Manager, HP Business Manager, Lync, Outlook, HP MyRoom, SalesForce,SharePoint, SRDash, HP - VR, HP Apate

Education

areas of proficiency

  • 2015 - 2016

    GMIT

    Other, hDip Software Dev and Computer Studies

    The Higher Diploma in Science in Computing (Software Development) is an Honours Degree level graduate conversion programme which gives graduates from non-computing backgrounds the skills and knowledge to start a career in the IT industry.


    MODULES INCLUDE: Object Oriented Software Design, Java, Database Design and Development, Computer Architecture and Technology Convergence, Network Technologies and Web Applications Development. Computational Thinking & Algorithms, Could & OS, Mobile Applications Dev.

    https://ie.linkedin.com/in/dowlingemma

  • 2014 - 2015

    CompTIA

    Other, Linux Junior SysAdmin

    CompTIA Linux+ Powered by LPI is a high-stakes, vendor-neutral certification that validates the fundamental knowledge and skills required of junior Linux administrators. Two exams are necessary to be certified: LX0-101 and LX0-102. LX0-101 covers system architecture; Linux Installation and package management; GNU and Unix commands; devices, Linux filesystems, and filesystem hierarchy standard.

  • 2014 - 2014

    Skillnets.ie

    Other, Computer and Information Sciences and Support Services

    in conjunction with ITAG and Hewlett-Packard, Galway, Ireland
    Sept 2014 – Nov 2014
    Introduction to IT Software Engineering, IT Architectures & Processes * Core Platforms : Windows, Unix, Databases and SQL * HTML * Python2 programming * Introduction to Testing & QA * Agile Testing & Development * Application Support Challenge / /Project *

  • 2002 - 2003

    NUIGalway

    Master’s Degree, Landscape Archaeology

    The MA in Landscape Archaeology covers the theoretical and practical aspects of landscape archaeology. Landscape archaeology is an approach that defines ’landscape’ as a cultural expression, encouraging a holistic and non-period specific appraisal of the cultural meanings conferred on places over time and the evidence for continuities and discontinuities manifest in various domains of cultural expression including built heritage, such as archaeological monuments, and toponymic processes that draw on, for example, mythology, legend and history.

Contact Info

get in touch

  • Locations:

    Primary: Dublin, Ireland

    Other: Galway, Ireland